Last updated: 12 June 2026 · Effective upon account registration
This Privacy Policy explains how facai68 collects, uses, discloses, and safeguards the personal data of players and site visitors. Your privacy matters to us, and we are committed to handling your data responsibly and transparently.
This Privacy Policy is published by facai68 ("the Company", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at facai68.org ("the Platform"). facai68 operates under an international gaming authority framework and is committed to responsible handling of all personal data in accordance with applicable data protection laws and regulations.
For the purposes of this Privacy Policy, facai68 acts as the data controller in respect of the personal data of all registered players ("Player", "you", "your") and visitors to the Platform. Any questions regarding this Policy or our data handling practices should be directed to our support team via the contact details provided in Section 15.
Scope: This Policy applies to all personal data processed by facai68 in connection with the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.
facai68 collects only the personal data that is necessary to provide the Platform's services, comply with legal obligations, and maintain the security and integrity of the gaming environment. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age compliance |
| Contact Data | Email address, phone number, residential address | Account management, communications, KYC |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Gaming Data | Game history, wager amounts, session durations, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device identifiers, browser type, operating system, geolocation | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, communication channel preferences | Delivery of relevant promotions and offers (with consent) |
facai68 collects personal data through the following channels:
facai68 uses your personal data for the following purposes:
facai68 processes personal data only where a valid legal basis exists. The legal bases on which we rely include:
facai68 does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
Processor Agreements: All third-party service providers who process personal data on behalf of facai68 are bound by written data processing agreements that require them to maintain appropriate security standards and process data only in accordance with facai68's instructions.
Some of facai68's service providers and technology partners may be located outside Malaysia. Where personal data is transferred internationally, facai68 ensures that appropriate safeguards are in place, including contractual protections equivalent to those required under applicable data protection law. All such transfers are made only to the extent necessary to deliver the services you have requested or to fulfil legal obligations.
facai68 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. In practice, this means:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
The facai68 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session continuity, prevent fraud, and analyse Platform usage. The categories of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality or performance of the facai68 Platform. For most Malaysian players accessing via Chrome on Android or Safari on iOS, browser-level cookie controls are accessible under the browser's privacy or site settings menu.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by facai68:
To exercise any of these rights, please contact the facai68 support team via live chat or email as described in Section 15. We will respond to valid requests within 30 days. Identity verification may be required before we can action your request.
facai68 implements a multi-layered approach to data security. Technical measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting data access to authorised personnel, intrusion detection and monitoring systems, regular security audits and penetration testing, and two-factor authentication for administrative access to internal systems.
Organisational measures include mandatory data protection training for all personnel with access to player data, a documented incident response plan for data breaches, and contractual security obligations imposed on all data processors.
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, facai68 will notify affected players without undue delay in accordance with applicable notification obligations.
The facai68 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will immediately close the relevant account, delete the associated data, and return any deposits made. Parents or guardians who believe a minor has registered on the facai68 Platform should contact support immediately.
The facai68 Platform does not contain links to external third-party websites. Should any reference to external resources appear in informational content, facai68 is not responsible for the privacy practices or data handling of any third-party website. Players are encouraged to review the privacy policies of any external services they choose to access independently.
facai68 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the Platform or by email to the address on record. The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the facai68 Platform following any update constitutes your acceptance of the revised Policy. Players who do not agree with a material change should cease using the Platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by facai68, please contact our Data Protection team through the following channels:
We aim to acknowledge all data protection enquiries within 48 hours and to resolve them fully within 30 days. For time-sensitive matters such as suspected unauthorised access to your account or potential data breach concerns, please use the live chat channel for an immediate response from our security team, available around the clock including Malaysian public holidays.
Your personal data is safe with us. Explore 3,500+ certified games, instant MYR banking, and 24/7 support — all on a platform built to protect Malaysian players.
21+ only. Gambling involves risk. Please play responsibly.